General E-mail Set-up Information:
These are the settings to use when you use a secure set-up for your e-mail client. Using a secure log-in instead of text prevents malicious attacks and hacking your e-mail account to send spam because the log-in information is encrypted.
Links to specific instructions for a number of different e-mail client programs are found below, after the general information.
POP3 Server Name:
The POP3 Server is abbi.shenvalleyonline.net
SMTP Server Name:
The SMTP Server is abbi.shenvalleyonline.net
User names:
The e-mail user name is your e-mail address (name@yourdomain.com)
Passwords:
Strong passwords must be used for e-mail access for increased security. Strong passwords have at least 8 characters, contain both upper case and lower case letters, numbers, and special characters (symbols or punctuation) and SHOULD NOT include names or dictionary words. The password strength for your e-mail accounts must be at least 50 (on a scale of 0 to 100).
As a guide to check passwords, the website www.passwordmeter.com/ will show the approximate strength of a password. It is not exactly the same algorithm used on this server but it is close.
Authentication:
Authentication is required for outgoing e-mail (SMTP). Select "Use same settings as my Incoming mail server".
Security:
Use of SSL or TLS for an encrypted connection to increase sever security for both incoming (POP3) and outgoing (SMTP) servers is required.
Server Port Numbers:
The secure Incoming Server (POP3) port is 995
The secure SSL Outgoing Server (SMTP) port is 465
The secure TLS Outgoing Server (SMTP) port is 587
Summary of e-mail set-up parameters:
- Authentication: On
- SSL or TLS: On
- Username: Use your full e-mail address (name@domain.com)
- Password: Passwords are case sensitive; strong password required
- POP e-mail server is abbi.shenvalleyonline.net
- SMTP e-mail server is abbi.shenvalleyonline.net
- Incoming (POP3) server port: 995
- Outgoing (SMTP) SSL server port: 465
- Outgoing (SMTP) TLS server port: 587
- Set "remove mail from server when downloaded" flag unless you want to receive e-mail on another device (tablet or smartphone) then set it to delete mail after 3 days.
E-mail Client Set-up
These additional pages provide information about setting up some common e-mail client programs to receive e-mail through your web site. To determine which version of an e-mail client you are using, look at the "About (program name)" under the Help menu item.
For Android smart phone users, Edison Mail has been recommended as an easy to set-up app for email.