ShenValleyOnline.net

General E-mail Set-up Information:

These are the settings to use when you use a secure set-up for your e-mail client. Using a secure log-in instead of text prevents malicious attacks and hacking your e-mail account to send spam because the log-in information is encrypted.

Links to specific instructions for a number of different e-mail client programs are found below, after the general information.

POP3 Server Name:

The POP3 Server is abbi.shenvalleyonline.net

SMTP Server Name:

The SMTP Server is abbi.shenvalleyonline.net

User names:

The e-mail user name is your e-mail address (name@yourdomain.com)

Passwords:

Strong passwords must be used for e-mail access for increased security. Strong passwords have at least 8 characters, contain both upper case and lower case letters, numbers, and special characters (symbols or punctuation) and SHOULD NOT include names or dictionary words. The password strength for your e-mail accounts must be at least 50 (on a scale of 0 to 100).

As a guide to check passwords, the website www.passwordmeter.com/ will show the approximate strength of a password. It is not exactly the same algorithm used on this server but it is close.

Authentication:

Authentication is required for outgoing e-mail (SMTP). Select "Use same settings as my Incoming mail server".

Security:

Use of SSL or TLS for an encrypted connection to increase sever security for both incoming (POP3) and outgoing (SMTP) servers is required.

Server Port Numbers:

The secure Incoming Server (POP3) port is 995
The secure SSL Outgoing Server (SMTP) port is 465
The secure TLS Outgoing Server (SMTP) port is 587

Summary of e-mail set-up parameters:

  • Authentication: On
  • SSL or TLS: On
  • Username: Use your full e-mail address (name@domain.com)
  • Password: Passwords are case sensitive; strong password required
  • POP e-mail server is abbi.shenvalleyonline.net
  • SMTP e-mail server is abbi.shenvalleyonline.net
  • Incoming (POP3) server port: 995
  • Outgoing (SMTP) SSL server port: 465
  • Outgoing (SMTP) TLS server port: 587
  • Set "remove mail from server when downloaded" flag unless you want to receive e-mail on another device (tablet or smartphone) then set it to delete mail after 3 days.

E-mail Client Set-up

These additional pages provide information about setting up some common e-mail client programs to receive e-mail through your web site. To determine which version of an e-mail client you are using, look at the "About (program name)" under the Help menu item.

Outlook 2003 Set-up

Outlook 2007 Set-up

Outlook 2010 Set-up

Outlook Express Set-up

Windows Live Mail 2009 Set-up

Windows Live Mail 2011 Set-up

Webmail Access (cPanel)

Webmail Access (DirectAdmin)