General E-mail Set-up Information:
These are the settings to use when you use a secure set-up for your e-mail client. Using a secure log-in instead of text prevents malicious attacks and hacking your e-mail account to send spam because the log-in information is encrypted.
Links to specific instructions for a number of different e-mail client programs are found below, after the general information.
POP3 Server Name:
The POP3 Server is abbi.shenvalleyonline.net
SMTP Server Name:
The SMTP Server is abbi.shenvalleyonline.net
User names:
The e-mail user name is your e-mail address (name@yourdomain.com)
Passwords:
Strong passwords must be used for e-mail access for increased security. Strong passwords have at least 8 characters, contain both upper case and lower case letters, numbers, and special characters (symbols or punctuation) and SHOULD NOT include names or dictionary words. The password strength for your e-mail accounts must be at least 50 (on a scale of 0 to 100).
As a guide to check passwords, the website www.passwordmeter.com/ will show the approximate strength of a password. It is not exactly the same algorithm used on this server but it is close.
Authentication:
Authentication is required for outgoing e-mail (SMTP). Select "Use same settings as my Incoming mail server".
Security:
Use of SSL or TLS for an encrypted connection to increase sever security for both incoming (POP3) and outgoing (SMTP) servers is required.
Server Port Numbers:
The secure Incoming Server (POP3) port is 995
The secure SSL Outgoing Server (SMTP) port is 465
The secure TLS Outgoing Server (SMTP) port is 587
Summary of e-mail set-up parameters:
- Authentication: On
- SSL or TLS: On
- Username: Use your full e-mail address (name@domain.com)
- Password: Passwords are case sensitive; strong password required
- POP e-mail server is abbi.shenvalleyonline.net
- SMTP e-mail server is abbi.shenvalleyonline.net
- Incoming (POP3) server port: 995
- Outgoing (SMTP) SSL server port: 465
- Outgoing (SMTP) TLS server port: 587
- Set "remove mail from server when downloaded" flag unless you want to receive e-mail on another device (tablet or smartphone) then set it to delete mail after 3 days.
E-mail Client Set-up
These additional pages provide information about setting up some common e-mail client programs to receive e-mail through your web site. To determine which version of an e-mail client you are using, look at the "About (program name)" under the Help menu item.